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There are thousands of newsgroups and forums online. They provide a fascinating
and useful insight into the minds and methods of others who share our interests.
They also act as an amazing resource for finding out almost anything you need
to know.
Want your website critiqued? Ask at a forum. Want to know how to salvage Outlook?
Ask at a forum. Want to know if a particular book is worth buying? Ask at a
forum.
Almost anything is fair game - providing it is reasonably on topic. And dropping
in to forums is a great way for newcomers to a field to rub shoulders with the
old hands.
This openness leads to a temptation that is repeated over and over again. "Ah,"
many people think, "a highly targeted market! I must post an ad for my
site and watch them beat my door down to buy my wares."
Wrong. That is the fastest way to oblivion.
Forums are not advertising notice boards. They are not like the pin board in
the kitchen that anyone can put up a 'for sale' ad on.
Forums are much more like the coffee machine or the water cooler. People hang
out, swap ideas, chat for a while. They don't want someone popping up every
five minutes trying to sell them something. They are trying to chill out.
That is the warning. But like all warnings, it has a caveat: there are ways
to get your advertising message across - if you follow the unwritten rules.
So I figured I'd write those unwritten rules down.
The key to 'advertising' on forums and newsgroups is not to.
As soon as you put up a post that even looks remotely like an ad, you will
usually either be removed by a moderator or flamed by incensed members. Quite
right. They didn't ask for your commercial break and they certainly don't appreciate
your intrusion.
Then, the worst thing of all happens: your reputation is shot. Anyone in business
should have a mind to the long term. It is pointless to try to make money from
one promotion - the real value of marketing is repeat business. Spam the boards
and forums and you will quickly find that the word spreads. Nobody will want
to do business with you.
It isn't just buyers you will put off. The most successful people online harness
the power of joint ventures - doing a deal with another marketer to sell your
product for a commission. If you become known as a spammer, joint ventures will
be a closed avenue for you. Nobody will touch you.
But don't despair. There is a solution. It is to take a softly, softly approach.
First, read every post on your target boards. Look out for recurring themes
as they will often guide you to areas you can research. Many an info product
has been born from questions raised on forums.
Next, whenever there is a question or comment that you can add to - do so.
Answer questions generously and without trying to push any product or service.
If the board allows it (and it is vital to check the 'rules'), put a very short
link to your site in your signature line. But on no account mention it in your
message.
For example, I might sign myself off like this:
Martin Avis
www.BizE-zine.com - Free Business Insights Every Friday
Every once in a while ask a relevant question. And always graciously thank
anyone who answers you, even if you don't agree with them. That way you are
not just being polite, but you are also doubling your postings. Never, ever
enter into an argument over someone's reply to you - however rude they may seem.
Over time, you will become a known member of the board. People will appreciate
your input and you will become an accepted member.
When that time comes, you can begin to occasionally mention your service or
product in posts, providing the relevancy is absolutely clear. But only those.
This way, the boards will become an excellent marketing medium for you.
Any other way and you will get nowhere.
If this all sounds in any way cynical, I guess it is. But it is based on the
real, hard reality of Internet etiquette: 'People do business with people they
like'.
Add 'trust' to that and you see the whole picture.
About the Author:
Martin Avis is a management and training consultant. His free weekly newsletter,
BizE-zine, is packed with articles, interviews and quotes to help you be the
best in business or Internet marketing.
mailto:subscribe5@BizE-zine.com or visit his information-packed website at http://www.BizE-zine.com |