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An article discussing the details on what tools, skills, and services you might
need to start an ecommerce business.
Building a web site isn't something that is really cut and dry. There's a huge
variety of products and services that can either help you get your web site
where you want it or simply confuse you. It's also important that you make the
right choices upfront so that you don't end up having to restructure your whole
web site because of some problem in your design layout. The level of time investment
neccessary for mastery in a lot of these software packages can range from little
to a VERY significant amount. Because of this I feel it's important to be lead
in the "right" direction to make sure you don't spend time in the
wrong areas, or learning some software that might not be all that useful for
you later on (coughs Frontpage coughs).
Where you should start greatly depends on what you plan on attempting to do,
and how deep you're going to dive in. For a moderately professional, clean looking
web site without a lot of automation or intensive animated graphics you can
probably get by with some basic knowledge of html, ability with a good WYSIWYG
editor, and an image editting program. On the other hand, if you're someone
that's looking to build something that will really wow your audience then you
might consider spending some major time and developing some animation skills
with a program like Macromedia Flash. I personally always spring for what I
believe will bring me the greatest amount of profit with a minimal amount of
effort, and because of this I usually end up spending all of my time diving
in deeper with ONLY my WYSIWYG HTML editor, and my image editor.
What is a "WYSIWYG" editor?
A WYSIWYG (What You See Is What You Get) HTML editor is what allows you to
get by with minimal knowledge of HTML. Yes, that means you don't have to know
EVERYTHING about HTML to have a decent looking website. When you use a WYSIWYG
editor it interprets what you're doing (inserting an image for example) as being
a certain series of HTML tags with attributes, and does it for you... Thus,
what you see on your screen is what you get. Instead of seeing a bunch of HTML
code in text format, you'll mostly see what will actually show up in your browser
once your web site is up WHILE you're making it. I highly recommend using the
latest version of dreamweaver -- it is well-known as one of the best HTML editors
by general consensus. Dreamweaver's interface is very friendly, has a built
in FTP client, and is specifically built to be flexible enough to suit both
the coder and the everyday amatuer webmaster.
Image editing? What do I need that for?
Okay, let's be realistic here: If you're going to make a professional appearing
web site it's important that you can make some basic, decent looking graphics.
There's a lot of graphics problems that can truly get the job done, but as far
as power and flexibility goes I recommend Adobe Photoshop. Adobe Photoshop definitely
takes some time getting used to, but in the end it's VERY rewarding. I've ended
up using my knowledge of Photoshop to make not only graphics for multiple web
sites, but also touched up portraits, made business cards, flyers, and other
online advertisments such as banners. Infact, I've used it for everything except
animation... But it also comes with Adobe Imageready which is very good with
animation. This software is amazing, and if you're going to learn ANY image
editing software I recommend you start with Photoshop because of it's widerange
of overall... usefulness!
Let's get me some sales!
Kick off your new web site you've gotten up from your knowledge of webmastering
and image editing with a few new sales... Sounds like a plan? Well a great way
to do that quickly is with pay-per-click advertising. BUT WAIT! Doesn't that
cost money? Well... Yes. But with the tools brought to us by some of the biggest
pay-per-click advertisers out there we should be able to make a good evaluation
of how much profit we're going to make without much investment upfront.
The big question behind pay-per-click advertising is whether or not it's worth
the cash when you can simply get traffic from regular search engine ranking
(otherwise known as organic traffic). Afterall, there are plenty of companies
out there that promise to help get you all the traffic you need through optimizing
your web site for organic ranking. The answer to this question is quite simple:
profit is profit. Through conversion tracking tools such as those offered by
Yahoo! Search Marketing and Google Adwords anyone can calculate exactly what
their profit is after cost of PPC advertising is taken out. In my opinion, Google
Adwords has the most user-friendly interface among the PPC advertisers. Google
Adword's interface makes it very easy to see which keywords are pulling you
in the most sales, and which ones aren't even worth your advertising money.
Let us not forget, however, that in order to make those conversions we're going
to be needing a shopping cart! There's a lot of diverse software packages out
there you can use, but I've been using Mal's E-Commerce Free shopping cart for
a number of years with great success. The cart's server is hosted on their machines
so that means you not only get away with not having to pay for the software
itself, but you get out of having to buy an SSL security ticket too! Nothing's
a better bargain than free, eh?
Getting those sales leads you've been building up to BUY!
Once you've scored a few sales it would probably be a good idea to start using
some kind of lead management services. I highly recommend the use of autoresponders
for this purpose. Autoresponders are, essentially, a newsletter sign-up that
allows you to strategically determine what you want to send each lead after
a certain alotted amount of time. For example, let's say someone visits your
web site and you offer them a free newsletter. If you were selling an ebook
on some very complicated topic, you might consider sending them only information
on the most basic concepts at first to get them interested. Slowly but surely,
you can turn those visitors that might have left your web site and never have
returned into some serious revenue!As far as autoresponders go, I highly recommend
the use of Aweber. Their customer service is superb (seriously, these guys really
know their stuff!) and can be contacted at any point during the business day
via online chat or phone. They also offer tons of free information, and guides
on making the most of their services. Check out their month long free trial
at http://www.getaweber.com/
About the Author:
Jacob Richards currently runs a website on the topic of building an ecommerce
web site. |