"Internet marketing and Public Speaking: Ten Tips for When the Twain Shall
Meet"
Internet marketing and public speaking? Not quite ham and eggs, is it?
Those two phrases are rarely found in the same sentence. After all, many people
decide to do their marketing in cyberspace so theyll never be required
to deliver a sales presentation or a speech.
If you are one of these people, you are making big mistake by not developing
your speaking skills, because you are cutting yourself off from the vast off-line
market.
Why should internet marketers seek to improve their public speaking? For the
simple reason that by so doing, they and their products can become known to
people who are are uncomfortable buying on-line. They prefer to know their is
a human being at the other end.
In this brief article, Ill give you a "shortcut system" that
will enable you to package your substantive knowledge so it can be delivered
in an interesting, engaging manner. It is a distilled version of what I provide
business people in my workshops who are almost universally in the off-line world.
To whom can your presentations be delivered ? How about Rotary Clubs and other
civic organizations who are always looking for speakers?; What about fellow
internet marketers at seminars?; And remember high schools and colleges, where
your audience is likely to be more computer literate than the general population,
experienced in buying on-line but eager to go eyeball-to-eyeball with the internet
marketer who has a great product.
Keep in mind that an effective speaker is one who concentrates on satisfying
the needs of the audience members, so that these people conclude that what you
are proposing (selling) is in their best interestfor your purposes, buying
your product, Ebook or service.
The Ten Tips outlined below are not classroom theory, but instead evolve from
the real world lessons I have learned in almost 3000 presentations, and in my
workshops for off-line marketers. They have worked for me, they have worked
for my clients, and theyll work for you.
1. Have a specific objective
If you don't know what you wish to accomplish with your presentation, your
audience certainly won't know either. Your objective may be as limited as making
sure your audience will remember your URL, or a full understanding of the benefits
they will gain by buying your product.
Remember that giving a great speech or presentation should never be your goal;
it is merely a means to an end, and that end is what you want your audience
to do with the information presented.
Be specific, and in preparing your presentation, spell out your objective in
no more than a sentence or two. Print it out and tape it to your computer monitor.
This will keep your preparation focused and on target as you progress throughthe
drafting of your presentation.
2. Know your audience's problems, needs and concerns
To be a successful marketer, your presentation must be audience-centered. You
must know the problems of the people to whom you are speaking, because your
objective is to offer them a solution. This requires in-depth-research about
your audience.
Keep in mind that the prime motivation for people to listen to you is their
perception that your presentation will benefit them. "What's in it for
me?" is the classic question of all audiences, on-line or off-line
3. Structure backwards
We have learned to write and speak in a 1-2-3 structure: (1) Introduction-
(2) Body - (3) Conclusion. For oral presentations, this is highly counterproductive:
In contrast to reading a memo, people do not have the luxury of going back and
reading again what was missed the first time.You want your audience to hear
and understand the bottom line message- "This product iwill solve your
problem."
Initiate your draft with your conclusion, focusing on merging your objective
with your audience's problems, interests and concerns.
Place your conclusion on a card marked (3), then develop an introduction that
signals the audience that you know its problems and will be offering a solution.
Place this on a card marked (1).
Finally, place your supporting arguments on a series of cards marked (2A),
(2B), etc. This 3-1-2 System provides focus, structure, and thematic unity,
and is the heart of my training workshops.
4. Practice solo with tape-recorder or video-camera
After completing the presentation draft, practice by yourself with a tape-recorder
or video-camera. You will be at your weakest in this initial practice, hence
the advice to have nobody present whose comments could seriously hurt your confidence.
Listen to your presentation, note the rhythm and cadence, the "uh's",
"y'knows", and check your mastery of the subject.
If videotaping, note your mannerisms and body language, and coordinate your
gestures with your vocal inflection.
5. Practice with colleague, friend or spouse
After completing the solo practice session, you are ready to practice in front
of another person. Choose this person carefully, as you do not want a hypercritic
who will find excessive faults with your presenting style. Neither, however,
do you want the type of person who finds no faults whatsoever, and praises you
to the skies. You need honest and constructive criticism aimed at "tweaking"
your presentation.
6. Convene a "Murder Board" practice session
The "Murder Board, a term I bring to my training workshops from my military
background," is a rigorous practice session. It is the speakers equivalent
of the flight simulator used for training pilots how to deal with in-flight
emergencies, or the moot court readying lawyers for courtroom combat.
Select no more than four people to be your simulated audience, and share with
them all the intelligence you have gained on your prospective audience. These
four people will then role play your audience.
Their comments, questions and criticism help you correct your style of delivery,
find the gaps in your knowledge, and anticipate questions and objections.
7. Arrive early to meet and greet
Personal contact and interpersonal skills are important for the success of
any presentation, but they are absolutely vital when you attempt to persuade
people to buy the product you are selling. We tend to accept information from
people we like, but reject it from people we don't like.
When you arrive early, you can get to know members of the audience and let
them relate to you as a human being. If it appears appropriate, mention names
during your presentation of people you have had the occasion to meet prior to
the presentation. Nothing is so sweet to the human ear as the sound of one's
name being mentioned positively by a speaker.
8. Use visuals to support, not to impress
Visual aids, including the ubiquitous PowerPoint, can make or break a presentation.
The advantage of using them is that most people are visual and can more readily
absorb information that is graphically presented.The danger is that visuals
can bore an audience, setting them off into daydreaming, not listening.
Be careful in word choice in your visualsand, of course, in your deliveryto
avoid Geekspeak, unless you are speaking to an audience as familiar with this
unique form of jargon as you are.
Bottom line ion visuals: Dont have the wonders of PowerPoint remembered,
but the substance of your presentation forgotten.
9. Employ rhetorical devices
Repetition of key concepts, the careful use of the strategic pause, and parallel
construction are just a few of the devices you can use to add spice and cadence
to your presentation.
Two examples of such techniques will illustrate this important tactic. Winston
Churchill, instead of saying "We in Britain owe a great debt to the pilots
of the Royal Air Force," expressed this thought with the memorable words
"Never in the field of human conflict have so many owed so much to so few."
President John F. Kennedy used a classic device of parallelism when he said,
"We must never negotiate out of fear, but we must never fear to negotiate."
Use your imagination to see how you can arrange words to create such cadence
and rhythm.
10. Conduct immediate post-presentation analysis
Your instinct after completing a challenging presentation is to breath a sigh
of relief and relax. Big mistake.
Within minutes, sit down with a note pad or tape recorder and record the questions
asked, the reaction of the audience to your presentation, your impression of
your own performance, etc.
Don't wait until the next day. Short term memory is precisely that, and you
will remember only generalities. The immediate analysis will provide specifics.
Transfer this specific information to your data base, and you have an excellent
head start to use in the Murder Board leading to your next presentation..
Use these tips, and the next time you leave your keyboard, youll find
you are now as eloquent in front of a group of potential customers as you are
behind your computer.
About the Author:
This article is excerpted from Larry Tracys book, The Shortcut to Persuasive
Presentations. Larry, a retired Army colonel, was hailed by President Ronald
Reagan as an extraordinarily effective speaker. He is one of the
top presentation skills trainers in the US. His website is at the top of Google
for "persuasive presentations."
http://www.tracy-presentation.com |