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Despite the many benefits of shopping online, many people still have some reluctance
towards parting with their cash on the net, therefore we've compiled a general
checklist and answers to the most common questions to help put your mind at
rest.
Vendor Checklist
If the answer is no to any of these question then do not purchase from the
retailer in question.
1. Do they have a secure server?
2. Are their contact details clearly visible on the site?
3. Are their contact details authentic?
4. Do you trust them?
How Do I Know I'm in a Secure Server?
Whilst in a secure server a closed padlock symbol should be visible somewhere
along the bottom of your browser, you should also notice that the beginning
of the site address will have changed from http:// to https:// again signifying
that you are on a secure server.
It should be noted that a large majority of sites only make use of their secure
server during the payment procedure.
Note about Actinic Sites
Please note: shopping sites powered by the Actinic software use a 128-bit encryption
Java applet to encrypt credit card information this method is approved for merchants
account holders at Barclays Bank, HSBC and the Royal Bank of Scotland. Always
email the retailer in question if you have any doubts.
Helpful Hints
1. Always keep a copy of the order confirmation .
2. Always read the small print.
3. Contact the retailer if you have any questions or doubts.
4. Never shop with a retailer you don't trust, no matter how good their prices.
Useful sites:
Office of Fair Trading
www.oft.gov.uk
Includes helpful online shopping advice.
Trust UK
www.trustuk.org.uk
Non-profit organisation endorsed by the Government to enable consumers to buy
online with confidence
Trading Standards
www.tradingstandards.gov.uk
Offers consumer protection information in the UK.
The Consumer Gateway
www.consumer.gov.uk
Offers sound advice for consumers.
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© 2003 Zoink - UK Shopping Directory
You may freely distribute this article in electronic form providing this copyright
notice and hyperlink is also retained.
About the Author:
Zoink is a brand new shopping directory aiming to index only the best online
retailers in the UK. |
