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"The 3 most common complaints against web
site hosts"
The 3 most common complaints against web site hosts
are pretty commonplace these days.
There has been a rapidly rising demand for web hosting
services and many of the part-time basis-basement
operations have found it virtually impossible to meet
the new quality and service demands of web sites.
Many who had previously gotten away with shoddy services
and a technical service department that was just an
answering machine where all callers including clients
with emergency situations left their messages.
You may be unfortunate enough to still be using a
hosting service like this one. Our advice is that
it is too costly in today’s net environment.
Here are the 3 most common complaints against hosts;
a)Poor Technical Support
This complaint is by far the one that is mostly heard.
Many hosting companies outsource their technical support
and the result is often total chaos. Clients get answering
machines or voice mail systems when they call. Sometimes
you can even get non-English speaking technicians.
Other times trouble tickets go unanswered for days
without resolution.
b)Reliability
Reliability is another major complaint with sites
being down to many times or being too slow at certain
times. All this impacts negatively on the performance
and revenue potential of the site.
c)Delays after signing up
When people sign up for web sites, they are often
anxious to go ahead as quickly as possible. Nobody
wants delays. But with many web hosts, after signing
up it takes days for the account to be ready.
These are all things to look out for when getting
a web host.
About the Author:
Luis Perez is the president and CEO for MDS-Host,
a web hosting company. He can be reached at info at
mds-host.com. Send for your free report on the checklist
you should use when selecting a hosting service. |
