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Everyday we hear that another company goes out of business.
When and why does a dot-com become a dot-bomb?
After checking few dozen defunct companies, I think the main reasons for dot-coms
failure are:
* Poor business plan. In the last years, a lot of investment capital was spent
on poorly planned companies that clearly couldn't reach profitability.
* Poor company promotion. This applies both offline and online. Two newspaper
ads and word of mouth are not enough.
* Poor financial management. Fancy offices, free food, does it ring a bell?
* Poor Human Resources management. With lots of cash in their hands, many start-up
companies hired too many people or, even worse, hired unqualified staff. The
hiring of friends and relatives often returned no value on investments.
* Errors in the company's Web site. Sometimes hundreds of errors could be found
in one Web page. Yes, those Web site builders should go back to school- if they
ever went to school for HTML at all.
I'll focus my comments on the last reason:
How Errors in the Web Site Can Affect the Company's Health
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It's clear that you can make money on the Web if you have customers. You have
customers if you have viewers- "traffic" in the geek's language. And
you get traffic if your site is easy to find -- near the top -- in the Search
Engine Results Pages (SERPs). That's not so easy to achieve.
First of all your site has to be indexed by the search tools: Search Engines
and Web Directories.
Although some Search Engines will eventually find your site by themselves,
most of the time this only happens if somebody links to your site. In the case
of a NEW site, having existing links is almost impossible. Rather than wait
for links to be made, start a submission campaign.
A big no-no is submitting a Web site using submission software. Using software
of this type may be quick and easy, but some Web Directories and Search Engines
do NOT accept automated submissions.
It's true that manual submission is a time consuming process -- you'll have
to read AND follow each Search Engines' submission guidelines, to effectively
perform the submission but it's a necessary step.
Most of the defunct sites I've checked had only a modest presence and visibility
in the Search Engines.
Let's say that you submitted your site correctly, you waited a reasonable amount
of time - usually few weeks for the Search Engines to process your submission,
but your site does not appear near the top in the Search Engine Results Pages.
You're wondering why, right? Well, one or more of the following reasons might
apply:
1) Your submission was not accepted by the Search Engines. If you used spamming
techniques, such as:
* Repeating keywords in the keyword meta tag or using text in the same color
as the background, some Search Engines might refuse to index your site.
* Page redirection -- including cloaking -- or building artificial links farms
can sometimes be seen as spam by some Search Engines. These links farms involve
building Web pages for the sole purpose of creating links to the targeted site.
For more about spam please read my article:
"Search Engine Spamming Sucks!"
[ http://www.web-design-in-new-york.com/articles.html ]
Some Search Engines also have difficulty in indexing pages that use frames
or Flash.
2) Your submission was accepted, but your site is not listed in the Top 10-30.
Because very few people check pages after the first 30 results, you want to
be in the Top 10-30. There are many reasons why a site is not listed high.
The most common reasons are:
* The lack of your main keywords in the content of the page, in the Title tag
and in the Description and Keyword meta tags. Ultimately it all depends of the
Search Engines algorithm- the criteria used by the Search Engines to rank
pages.
* HTML errors. Examples include unclosed tags, unquoted attributes, improperly
nested tags, missing the ALT attribute on images. Any of these will affect your
site's accessibility, reducing your potential client pool.
A Web site with HTML errors can look fine in Explorer, strange in Netscape
or Opera and totally unreadable in a text browser. Although Explorer has the
largest market share, an important percentage of net surfers use other browsers.
Don't forget the more than 50 million people in the USA with disabilities. Many
of the latter use text/voice browsers.
Other Types of Errors in Web Sites
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Proper HTML coding is very important but the structure and the layout of the
pages are equally important. I saw sites without ANY way to contact the company:
no email address, no "contact page". I saw sites so crowded that it
was almost impossible to find my way around. I saw sites with ugly color schemes.
I saw a site so "heavy" that it took nearly three minutes to download
the Home Page.
According to statistics, users have very limited patience when it comes to
loading a page. If after eight seconds they cannot see the page, they leave.
And we all know what that means or the success of a Web site.
I not only saw all those errors in sites that are now gone but I also found
them in sites that are still alive, including, incredibly, some Fortune 500
companies' Web sites.
So Do We Dot-Com or Not?
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The answer is a resounding YES! But with one condition, learn from your predecessors.
How can a dot-com become profitable? I don't pretend to know ALL the answers.
If I did, I would be millionaire by now.
Advice for Forming and Managing Your Company:
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* Develop a sound business plan, with clear, credible ways to get to profitability.
Venture capitalists are much more cautious than a few years ago. They invest
less and are more selective in this risky business. They want value returned
for their money. After all, statistics show that 9 out of 10 startups fail.
* Handle your money wisely. Enough said.
* Hire only the people you REALLY need and be sure ALL of them are professionals.
Advice Regarding the Web Site that Supports Your Company:
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* Do the right thing when you prepare the Web site. Hire reputable professionals
to build and promote your cyber adventure. If you already have a Web site, remember
that a Web site can easily be redesigned and properly resubmitted to search
tools.
* Have your site designed according to W3C Recommendations - the Official HTML
coding rules. Yes, this takes time and it's much easier to use an HTML editor,
but the results are much better when properly coded by hand. Watch your site's
accessibility and usability. Don't forget to test and validate the code. Talking
about testing, do yourself a favor: check the spelling on your pages.
* Do not use spamming techniques. You might not be caught today, but one day
the Search Engines OR your competitors will find you. Search Engines sometimes
will use this reason to ban your site FOR LIFE.
For more about spam please read my article: "Search Engine Spamming Sucks!"
[ http://www.web-design-in-new-york.com/articles.html ]
* Avoid gizmos: JavaScripts, Flash or frames. Bells and whistles will NEVER
help your page' ranking. In fact, it will hurt your site's indexing or ranking
in the Search Engines and will annoy most of your viewers. So, just don't do
it!
* Have interesting content in your pages, content that grabs your viewer's
attention. No matter how beautiful your site is, no matter how much professional
promotion you made, if the site doesn't grab viewer's interest, he will leave
you guessed it -- to your competitors' sites.
Also, use the Title tag, the Keyword and Description meta tags in your HTML
coding to list targeted keywords from the contents of your pages. This helps
the Search Engines rank your site higher.
* Promote the site thoroughly. Submit the site properly to Search Engines and
Web Directories and pay special attention to the link popularity issue- contact
Webmasters of related sites to ask them to include a link to your site. Yes,
it takes time, but it's worth it.
So, let's see: do we dot-com or not? You bet we do! There are tremendous opportunities
on the Internet. Find your niche, follow the rules, work hard and you'll make
it.
It will not be easy but if you believe in your dream and set realistic expectations,
you'll be successful.
Good luck!
Daniel Bazac is the Web Marketer for Web Design in New York, ( http://www.web-design-in-new-york.com
), a site design, Search Engine Optimization and promotion
company. He's been online from 1995 and he's also a seasoned Internet Information
Researcher. He can be reached at mailto:danielbazac@hotmail.com
About the Author:
Daniel Bazac is the Web Marketer for Web Design in New York, ( http://www.web-design-in-new-york.com
), a site design, Search Engine Optimization and promotion company. He's been
online from 1995 and he's also a seasoned Internet Information Researcher. He
can be reached at mailto:danielbazac@hotmail.com |