KNOWLEDGE BASE

If you are looking for a service with full root access at the fraction of the cost of a dedicated server consider utilizing Omnis virtual private server hosting platform


How To
  1. How do I monitor my bandwidth usage?
    How do I monitor my bandwidth usage?: Log in to your account manager. Select the Bandwidth Usage link in the Website Tools & Information row. The next page will display your overall bandwidth usage as well as a breakdown of each account's usage...
  2. How do I monitor my disk space usage?
    How do I monitor my disk space usage?: Log in to your account manager. Select the Disk Space link in the Website Tools & Information row. The next page will display your current file space usage and email space usage, your hosting plan's limit,...
  3. How to manage files through the account manager.
    How to manage files through the account manager: Log in to your account manager. Select the File Manager option in the Website Tools & Information row. The next page will allow you to create, rename, or delete files and folders.
  4. How to view your billing statement.
    How to view your billing statement: Log in to your control panel. Select the Billing Statement link in the Website Tools & Information row. Your current billing statement will appear on the next page.
  5. How to view an overview of your account info.
    How to view an overview of your account information: Log in to your account manager. Click the Account Info option in the Website Tools & Information row. All of your account information will be displayed on this page.
  6. How to configure your spam filter.
    How to configure your spam filter: Select the SpamAssassin option from the Email Management Row. A list of your domain names and their spam filter settings will appear. You may choose to modify the spam rejection level of all domain names by cli...
  7. How to block mail with your catch-all email box.
    How to prevent your catch-all address from receiving email from a specified email address: Catch-all email addresses are useful for receiving email sent to non-existent addresses @yourdomain.com. However, they are also prime targets for spammers....
  8. How to modify an existing email account.
    How to modify an existing email account: Select the Email Accounts link in the Email Management row. There are options to erase messages stored on the server, edit the email address, or remove the email address entirely. Select View slash Edit....
  9. How to create a new email address.
    How to create a new email address: Select the Email Accounts link in your Email Management row. Type the new address in the Add New Address field. Select the domain name to which the address will be attached and click add. To create your email ...
  10. How can I upgrade my monthly bandwidth quota?
    I exceeded my bandwidth quota this month. How can I upgrade my monthly quota?: Bandwidth is the amount of data that can be sent over the internet in a certain period of time. Your account will be temporarily suspended if your website experiences ...
  11. How to link your existing accounts
    How to link multiple accounts together: The account manager allows you to link multiple accounts together. This enables you to view all of your accounts in a single, central location. Follow these steps to link two existing accounts: 1. Log in t...
  12. View a summary of all accounts.
    How to view a summary of all of your accounts: 1. Log in to your account manager. 2. Select the Summary of Accounts link in the General Information row. A list of all of your accounts will appear on the next page. Both hosting accounts and domai...
  13. Add a new credit card.
    How to add a new credit card to your account: Follow these steps to add a credit card to your account so that your services automatically renew: 1. Navigate to your account manager. 2. Select the Credit Cards option within the General Informatio...
  14. How to change your username
    How to change your username:: To change your user name you will need to follow these steps: 1. Log in to your account manager. 2. Select the User Information link in the General Information row. The next page will display your user information. ...
  15. Edit your account's contact information
    To modify the contact information listed on your account:: 1. Log in to your account manager. 2. Select the Contact Information option under the General Information tab. Your current information will be displayed on this page. 3. Click Modify. 4....
  16. Configuring your own phpMyAdmin
    If you should choose to configure your own installation of phpMyAdmin rather than use the centrally provided installation, which is linked from the MySQL Manager page in the Account Manager, we request that you use the following options in your co...
  17. FormMail Exploitation by Spammers
    It is becoming more of a common occurrence that spammers are taking advantage of holes in FormMail scripts. The basic idea of how they are doing this is by looking for formmail.pl scripts and adding some additional code to them. Then they are to b...
  18. Cancel an account
    To cancel web hosting service with please send an email to Customer Service with your domain name in the subject. You will need to include the following information so that we may verify your cancellation request: 1. Domain name. 2. Username (t...
  19. SMTP Access
    SMTP: To send email through our Mail Servers you must first authenticate yourself to the server. This is done to ensure that our servers are not used for the purposes of SPAM or by users who are not customers. SMTP AUTH: To use SMTP AUTH in Out...
  20. Keeping Contact Information Current
    In the Account Manager you can update your information at any time. We ask all our customers to make sure their information is always current. Most correspondence occurs via email. We will always contact you using the email address on your User ac...
Page: 1 2 3
AWARDS

We've been a leader in the web hosting industry since 1999.
Our focus on premier customer service, affordable prices, and maximum reliability has earned us a few awards.