Wonderful World of Email

Jul 07th, 2011

Email Service is included with all hosting plans, and there are many features involved with email that you can utilize to stay connected. To manage your email accounts, you can log into the Account Manager and click on the Email Accounts tool. When you create an email account, you can configure it as an email account with a mailbox, as just a forwarding email address, or as both!

If you want to use your email account with Webmail or an email client such as Outlook or Thunderbird, you will need to set it up as either a POP3 or IMAP4 email account. When you configure your email account as a POP3 account, you will be pulling your emails off of the server into your email client, and a copy of the email message will not remain on the server. If you configure your email account as an IMAP4 account, you will be keeping your emails on the server, and when you check your email, you will be connecting to the server and reading the emails off of the server.

If you choose to create an email account as a Forwarding Only account, any emails sent to that email address will not land on our servers. They will only be forwarded on to the address you indicate as the recipient of the forward. You can set up your email account as a POP3/IMAP4 and Forwarding account if you want. This way, the emails will land on our server, and then a copy of that email will also be forwarded on to the address you indicate as the recipient of the forward.

You also have the option to add an Autoreply message to your email accounts. This will send an automatic reply message to anyone who emails this account. You can configure this Autoreply message to respond with any message you wish, and you can change this message as needed.

Webmail is a very handy tool for checking your email when you are on the go. You can check your email by visiting a website and logging into your email account there. This provides you with a direct connection to the server where you can read and send emails, and delete emails off of the server that you no longer need.

We also include a powerful spam prevention tool in the Account Manager called SpamAssassin. Within the SpamAssassin tool, you can adjust the Spam Rejection Level based on how tight or loose you want the spam control to effect each hosted domain on your hosting account. When you use this tool, it is important to recognize that 1 is the Highest level of spam rejection and may result in legitimate emails being rejected, and 14 is the Lowest level of spam rejection which may result in many spam emails being delivered.

SpamAssassin also allows you to add email addresses to a Whitelist or Blacklist for each hosted domain. When you add an address to the Whitelist, you are telling the server to deliver the email regardless of the spam rejection score it receives. On the other hand, if you add an email account to the Blacklist, you are telling the server to not deliver the email to your account under any circumstance.

Messages delivered to multiple recipients will use the default spam settings, so you cannot rely on the Whitelist or Blacklist if a message is sent to multiple recipients. Also, messages are still subject to server based checks which occur prior to the message being scanned by SpamAssassin, such as the SpamHaus blacklist and the Greylisting service.

Greylisting is a mechanism used by mail servers to filter out mail from “spam bots”. It utilizes the Simple Mail Transport Protocol's (SMTP) built in ability to handle temporary failures in mail delivery to force computers that are delivering mail to “prove” that they are mail servers and not simply a “spam bot”.

We hope that you find our many email features valuable and enjoy the many tools we have added for you to manage and maintain your email accounts.


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