Omnis Network is a leading provider of web hosting, domain registration, and related web services in the United States. Located in Torrance, California, our office is ideally situated in the South Bay of Los Angeles.
We're Hiring
Omnis Network is always accepting resumes from talented individuals who are interested in a career in the web hosting industry. Available job openings are posted on this page.
To Apply
Please email hr@omnis.com with a copy of your resume and a letter of introduction stating your interest.
Positions Available
Technical Support Representative I
We are currently seeking full-time technical support representatives who are interested in a career in customer service/technical support.
Support representatives are responsible for assisting clients via email, live chat, and telephone. Support representatives are the first point of contact for clients. A positive, client-driven attitude is required.
Job Description
- 1. Support level I technical issues via live chat, email, and telephone.
- 2. Troubleshoot a variety of technical and non-technical issues.
- 3. Attend regular training as provided by your techncial support manager.
- 4. Utilize level I security access to the Omnis Network Intranet to assist clients.
- 5. Performs miscellaneous job-related duties as assigned.
Required Skills
- Excellent verbal and written communication skills in the English language.
- A basic knowledge of web hosting, or experience with creating and hosting a website.
- Ability to work in a team environment, and to learn technical skills from supervisors and senior colleagues.
- Experience with customer support role preferred.
Compensation is in accordance with experience.