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  1. How to configure or create a CNAME Record

    You can either automatically have the CNAME configured for you, or you can manually to configure the CNAME record You must be utilizing our name servers for these changes to come into affect. You can check whether or not you are utilizing our ...

  2. How to obtain email headers

    Please note, if obtaining email headers for a blocked email message being sent to you, the sender may need to contact their email provider for further assistance obtaining these. How to obtain email headers: You can obtain email headers by...

  3. How to create a web site or subdomain

    How to create a web site or subdomain First make sure you've registered your domain, either with us or a 3rd party registrar. You will also need to have an active web hosting service with us. You can order a domain registration or a web s...

  4. How to secure your website with HTTPS

    To secure your website using HTTPS (Secured Hyper Text Transfer Protocol) you will first need to install an SSL Certificate. More information can be found on how to install an SSL Certificate at the following knowledge base article: How do ...

  5. How To Install Wordpress

    While logged into your Account Manager navigate to the Web Site and click on the Installatron icon. On the Installatron page you will see a list of all hosting accounts and the domains associated with each one. Select the hosting account...

  6. How to Forward a Domain Name

    To forward a domain name to an external URL you will need to edit the DNS for that domain. The Account Manager has a tool called the Records Wizard. It is used to make many helpful changes to the DNS. To Forward A Domain: Login to the Ac...

  7. Proper use of MySQL Databases

    Proper use of MySQL databases will not only ensure that your website runs quickly and smoothly, but it will simplify any troubleshooting you may need to perform if you encounter any issues. Utilizing proper tables when creating MySQL databases ...

  8. How To Transfer A Domain Name Registration

    To initiate a transfer of a domain from your current registrar to us, please follow these steps: 1) Before beginning, please make sure that a) the domain is unlocked, b) any domain privacy service is disabled, and c) you have access to the doma...

  9. How Do I Change My Hosting Plan

    To change your hosting plan (either the hosting plan OS or the billing cycle length or both), log into your Account Manager and go to Order Service (under the "General Information" row) -> Hosting Package Change -> Select Linux or Windows, and the...

  10. How To Connect To MySQL

    In order to connect to a MySQL database on the server, you will need to use the Host Name or Location assigned to your hosting account. You can find the Host Name or Location assigned to your hosting account in the Account Manager. Please lo...

  11. How to redirect non-www to www

    To enable a permanent redirect from the non-www version of the site to the www version the following code will need to be placed into a file named .htaccess that is located in the www directory for the site this is to be enabled for. If the .htac...

  12. How to enroll in the referral program.

    How to enroll in the referral program: Log in to your account manager. Select the Referral Program link in the General Information row. You will be shown a page that lists the amount of credit you will receive per referral. Click Enroll Now to ...

  13. How to install web software

    How to install web software via the account manager: Log in to your account manager. Select the Installatron icon located under the Web Site section of your accont. A list of your hosting plans and the domain names associated with them will ...

  14. How to change the nameservers on your domain.

    How to change the name servers on your domain name: While logged into your Account Manager navigate to the Domain Name Registration section. Click the Modify Name Servers icon. From the Modify Name Servers page select the domain you wis...

  15. How to renew your domain name.

    How to renew your domain name: Log in to the account manager. Click the Renew Domain link in the Domain Name Management row. Select the domain name you wish to renew.

  16. How to view the status for your domain name.

    How to view the status for your domain name: Log in to the account manager. Click the Domain Info link in the Domain Name Management row.

  17. How to enable and view visitor statistics.

    How to enable and view visitor statistics through your account manager: Log in to your account manager. Select the Web Stats and Logs link in the Website Settings row. A list of your domain names will be displayed. Click the Settings link next t...

  18. How to change your account's PHP configuration.

    How to change your account's PHP type: Log in to your account manager. Select the PHP Settings option in the Website Settings row. Modify the settings you wish to change. Click Update.

  19. How to enter custom error pages.

    How to enter custom error pages: Log in to your account manager. Click the Error Documents link in the Website Tools & Information row. Click Settings next to the domain name to which you are adding custom error pages. Click the check next to ...

  20. How to add a domain name to your account.

    How to add a domain name to your account.: Log in to your account manager. Click the Configure Web Sites link in the Web Site row. Click the Add button in the top right. Select the Domain Name radio option and enter your domain name into ...

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